Terms of Service

Our service terms and conditions

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and Launch Turtle LLC ("Company," "we," "us," or "our") regarding your use of our web development and related services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services

2.1 Service Description

We provide the following services:

  • Custom website development
  • Web application design and development
  • UI/UX design
  • Website maintenance and support
  • Technical consulting
  • API development and integration
  • E-commerce solutions
  • Performance optimization

2.2 Project Execution

  • Projects commence upon receipt of deposit payment and signed agreement
  • Development follows agreed-upon project timeline and milestones
  • Daily updates and weekly progress meetings provided
  • Client review periods as specified in project proposal
  • Quality assurance and testing procedures implemented

3. Payment Terms

3.1 Fee Structure

  • 50% deposit required to commence work unless otherwise stated
  • Remaining balance due upon project completion
  • Additional services billed at agreed-upon rates
  • Late payments subject to 1.5% monthly interest

3.2 Payment Methods

We accept the following payment methods:

  • Bank transfer (preferred)
  • Major credit cards
  • PayPal
  • Stripe

4. Intellectual Property

4.1 Ownership Rights

Upon full payment:

  • Client retains ownership of provided content and final design
  • Client receives perpetual license to use custom code
  • Company retains ownership of:
    • Development frameworks and tools
    • Pre-existing code libraries
    • Custom development processes
    • Reusable components

4.2 License Terms

The granted license:

  • Is non-exclusive and non-transferable
  • Allows modification and distribution
  • Prohibits resale of code as-is
  • Requires attribution in source code

5. Client Responsibilities

  • Timely provision of content, materials, and feedback
  • Review and approval of deliverables within specified timeframes
  • Payment according to agreed schedule
  • Obtaining necessary third-party licenses
  • Ensuring accuracy of provided information
  • Maintaining secure access credentials

6. Project Timeline

  • Development begins upon deposit receipt and signed agreement
  • Timeframes based on project scope and complexity
  • Client-caused delays may affect final delivery date
  • Force majeure events may impact timeline
  • Regular progress updates provided
  • Milestone tracking and reporting

7. Revisions and Changes

  • Three rounds of revisions included in base project scope
  • Additional revisions available at hourly rate
  • Major scope changes require contract amendment
  • Change requests must be submitted in writing
  • Timeline and cost impacts will be documented

8. Termination

  • 14-day written notice required for termination
  • Pro-rated refund for unused services
  • Completed work to be paid in full
  • Intellectual property rights transfer upon final payment
  • Confidentiality obligations survive termination

9. Limitation of Liability

Company's liability limited to total amount paid for services. Not liable for consequential damages or third-party claims. Specific exclusions include:

  • Lost profits or revenue
  • Data loss or corruption
  • Third-party service interruptions
  • Actions beyond our reasonable control
  • Client-provided content issues

10. Warranties

  • 30-day warranty on code functionality
  • Bug fixes provided at no cost during warranty period
  • No guarantee of specific business results
  • Third-party services subject to their own terms
  • Performance subject to hosting environment

11. Confidentiality

  • All project information treated as confidential
  • Non-disclosure agreement available upon request
  • Secure development environment maintained
  • Limited access to project data
  • Client reference usage requires approval

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado. Any disputes shall be resolved in the courts of Denver County, Colorado.

13. Final Provisions

13.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

13.2 Amendments

We reserve the right to update and change these Terms from time to time without notice. Any new features that augment or enhance the current Service shall be subject to these Terms.

13.3 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemic, natural disasters, or governmental restrictions.

14. Contact Information

Questions or concerns about these Terms should be directed to:

15. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU ARE PROHIBITED FROM USING OR ACCESSING OUR SERVICES.

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